PROVIDING OUTSTANDING IT SERVICES & SUPPORT
IN LONDON AND HERTFORDSHIRE FOR OVER 20 YEARS
We’re an IT services company who will provide you with unmatched Cloud security, reliability and performance so you can run your IT systems completely in the Cloud, in your office or a mixture of the two. This is made possible by our partnership with the leading Cloud provider, iland.
It means giving you access to cutting-edge technology through our Cloud-based business solutions as add-ons to your IT systems. This ensures that as soon as you start working with us you get enhanced information security, remote working, business continuity capabilities and cyber resilience. And once it’s all up and running, we’ll continue to make sure everything is working at its best with our regular system performance monitoring.
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SERVICE LEVELS
| Silver | Gold | Platinum | ||
|---|---|---|---|---|
| Support | ||||
| Remote & Telephone | ||||
| On site | ||||
| Critical out of hours | ||||
| Secure | ||||
| Endpoint protection | ||||
| Web filtering | ||||
| Full vulnerability management & sw updates | ||||
| Ransomware protection | ||||
| Firewall & network management | ||||
| Cyber Threat Awareness Training | ||||
| Advanced email security | ||||
| Continuity & Recovery | ||||
| Office 365 backup for email and files | ||||
| Full Workstation backup | ||||
| Email archiving | ||||
| Email continuity - in case O365 not available | ||||
| Manage | ||||
| Office 365 / Gmail management | ||||
| Security and performance monitoring | ||||
| Asset and license management | ||||
| Starters and leavers processing | ||||
| Develop | ||||
| Dedicated account management | ||||
| Quarterly review, advice and recommendations | ||||
| Compliance to Cyber Essentials/PCI | ||||
| Concierge | ||||
| Configure and deliver equipment for new staff | ||||
| Hold spare laptops/pc swap out direct to end users |
How We Can Help OUR SERVICES
IT SERVICES &
SUPPORT
You need robust, resilient IT systems able to withstand cyber threats, keep confidential information secure and meet increasingly flexible working needs.
That’s exactly what we’ll deliver as an IT services company that goes the extra mile.
Secure Cloud Hosted Desktop & Infrastructure
Transform your business with a flexible, access-anywhere secure Cloud solution. Access files, applications, emails and client data from anywhere, while keeping confidential data safe and secure. This is all backed up by our comprehensive IT services support.
Secure Cloud Storage / Sharing Solutions
Store, sync and share files, and ensure files and folders are always available, encrypted and easy to access from any device.
We make all of this possible using a robust Cloud system based on market leading Citrix Sharefile.
Flexible,
Agile Working
Remote and home working can open up your business to cyber attacks. More and more businesses are being exposed to increased cyber risks and reporting data breaches - don’t become one of them.
Business Continuity & Disaster Recovery
You’ll get seamless workforce productivity during any major disruptive event while continuing to protect and control business information wherever it's required.
Meet ever-increasing security and compliance demands
Secure IT systems are vital for your business security, privacy and GDPR – as part of our service we can help you avoid non-compliance, hefty fines and reputational damage.
With the UK GDPR (substantially similar to EU GDPR) and the Data Protection Act 2018 form the regulations in the UK for collecting, processing and storing personal information.
Complying with these regulations is a real challenge for small businesses. In most instances the personal information is low risk such as name and address detail. However, in some cases we’ve dealt with, organisations are dealing with sensitive data such as medical information.
Organisations are require to take reasonable steps to protect personal information they hold. In the event of a data breach, evidence that this risk based approach has been taken can be vital.
Hexagon IT holds ISO27001 the international standard for an information security management system. This provides a good focus for the technical and operational requirements to reduce the risk of a breach. However, this is a significant undertaking (we know from achieving it). It fits us as we process and store significant amount of information on behalf of clients in our cloud systems. However, it doesn’t lend itself easily to small business.
We’ve worked with a number of small businesses and not for profit organisations who process personal data some of it sensitive medical information. They need a simple but effective method to establish and crucially maintain compliance.
We’ve found the best approach is to use the IASME standard. This includes both Cyber Essentials (cyber security) and GDPR (data protection) elements in one standard specifically designed for small organisations.
It covers the key elements of:
We can help in two key areas:
Testimonials HAPPY CLIENTS
What We Do
For most of our clients we're their IT team on hand to answer queries, resolve problems and offer advice.
Whether for customers with servers on-site or cloud based, we make sure they have secure, robust and reliable IT systems.
Our Team
In the background, our pro-active team constantly monitors performance, reliability and threat metrics to ensure their IT systems meet the demands of the business whilst protecting them from cyber threats and helping them respond to new ways of working and new demands from their clients.
How You Benefit
We help clients improve their productivity, communication and work anywhere flexibility through strategic use of cloud services, emerging communications and secure remote access technology. Our expert engineers install servers, pcs and network infrastructure, migrate key elements or entire infrastructures to the cloud as well as provide responsive (15 minute), friendly and expert assistance to end users.
Our Ethos
WE ARE ALWAYS ALERT
Our Enterprise Grade cyber technology allows us to rapidly detect, contain and eradicate threats before they get the chance to damage your business.
SPECIALISTS
IT system and support
Specialists for 25 years
24/7 Support
Our expert team are on
hand to help you around
the clock
Efficient
Having a good IT system makes
your team more efficient no
wasted time and secure
