IT Support London

Your Business Needs Far More Than Just Respond and Fix IT Support

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About Our Service



Continuous system monitoring, update management and always-on threat detection ensure your IT systems are secure, optimised and resilient. As an experienced IT services company, we’re here to give you confidence in your IT and help keep your business running productively.

  • Proactive Management and Problem Prevention
  • Fast, friendly support and advice whenever you need it
  • Single point of contact for all IT and telephony (we can work with third parties and coordinate on your behalf)
  • Honest, focused and impartial advice on your existing infrastructure, opportunities for improvement and IT strategy
  • Regular reviews of performance, resilience, security and strategy

At our IT services company, our friendly admin and support teams are always here to help you with IT questions, requests or problems. You’ll have a single point of contact for all IT and telephony. We can even work with third parties and coordinate services on your behalf.

What’s more, we’ll always provide you with honest, focused and impartial advice on your existing infrastructure, highlighting opportunities for improvement and IT strategy.



The key is these ready-to-go business solutions are delivered as part of their outsourced services so they can quickly enhance what the IT capabilities have.

As part of your Outsourced IT Services, we deliver tried, tested and ready-to-go business solution so you can:

  • meet ever-increasing security and compliance demands
  • enable flexible and mobile staff working practices
  • react to sudden disruptive events without the need to invest in expensive technology or technical capability

What does this mean in practice?

It means that we’re an IT services company who will provide you with unmatched Cloud security, reliability and performance so you can run your IT systems completely in the Cloud, in your office or a mixture of the two. This is made possible by our partnership with the leading Cloud provider, iland.

It means giving you access to cutting-edge technology through our Cloud-based business solutions as add-ons to your IT systems. This ensures that as soon as you start working with us you get enhanced information security, remote working, business continuity capabilities and cyber resilience. And once it’s all up and running, we’ll continue to make sure everything is working at its best with our regular system performance monitoring.





We’re not your average IT services company. We've nailed our on-boarding process to ensure pain-free migration with assistance and confidence-building every step of the way.

We won't ask you to commit to a long-term contract. If for whatever reason, we're not a good match for your organisation, we'll help you move and wish you all the best with no hard feelings.


What's included in your contract:

We’ll carry out daily, weekly, monthly and quarterly checks and processes to keep your IT system in good health.

  • Unlimited Remote Support & Administration
  • Onsite Support, Installation and Maintenance
  • Full Network & Security Administration
  • Business Continuity and Disaster Recovery
  • On-going technical and strategic IT advice


  • 24-hour system performance monitoring
  • 24-hour cyber threat detection and mitigation
  • capacity checks
  • backup checks


  • hardware tests
  • penetration testing
  • cyber risk assessment and recommendations
  • Windows updates
  • software vulnerability check and recommendations


  • system health assessment and operational recommendations


  • strategic review of your business requirements and recommendations
  • review of your business continuity, IT resilience and data security



"We can't thank Hexagon IT enough for their valuable support and guidance when we needed it most. We just wish we'd found them sooner."

Alan Little

Pocket Accounts

"Over the past few years, we've formed a fantastic relationship with Hexagon IT."

Alex Upson

Ocean Residences Development Ltd

Get In Touch

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Head Office

Censeo House, 6 St Peter's St, St Albans AL1 3LF